Jobs @ AHML

We want to amaze our customers. So we expect the best from everyone. Those who embrace our culture will be successful and happy here. Read more.

Be Part of Our Team

 

Current Openings

We are looking for an innovative, creative and passionate librarian who will proactively engage with customers to help them connect with their interests and information needs.  This position involves extensive interaction with the public, answering complex questions and guiding research in person, in our call center and out in the community.
 
Our librarians support a culture of learning and work together to make the library a great place to be and work. You’ll be called on to share your expertise with your non-degreed colleagues, and act as a mentor and leader when supervisors aren’t present.  Our community is diverse and your coworkers are, too, so being comfortable engaging with a wide variety of ages, cultures and abilities is important.
 

This position requires the ability to communicate with customers and colleagues throughout the library in an effective, enthusiastic and respectful manner; excellent research skills, with experience using a variety of databases; and strong customer service skills. Preferred candidates will have training and instruction experience and a passion for developing programs and learning activities.

 
Our Service Model:
We are a fast paced, service-oriented public library. This role will staff our Info Desk and Call Center, responding to an array of challenging and detailed research questions helping our customers navigate today’s information world. Off-desk time is spent in a shared office environment, contributing to library-wide initiatives and coordinating programs and classes.


Our customers are amazed by how we’ve created destinations for them to learn and find inspiration. At our library, we provide engaging services and programming, welcoming spaces, a vibrant collection and museum-quality exhibit experiences for every age. During 2018, we hosted over one million visitors and almost 105,000 people attended our programs. Check us out at www.ahml.info
 
Arlington Heights is the largest community along Chicago’s northwest suburban corridor, located 25 miles from downtown Chicago. The Metra Union Pacific Northwest train station is located just two blocks from the library, convenient for our employees who live in the city or anywhere along the Northwest line.
 
This position will coordinate our efforts to build and maintain strong partnerships that enhance the library’s progress to become an actively inclusive organization through services to our community, especially underserved populations. Will partner with organizations and individuals from underserved audiences in the Arlington Heights community to inform our work and identify other underserved audiences. Collaborate with staff across the library as they strive to create or enhance meaningful experiences for diverse audiences. Assist with the coordination and development of programs and services.  Serve as resource for selected library and community events.
 


Do you love technology and enjoy helping others learn and use all the latest gadgetry?
 
Our digital services team has an opportunity for a tech-savvy and customer-focused individual.  Requires extensive interaction in assisting the public with all aspects of technology available at the library, including the Internet, MS Office, e-books and the array of cool tools available in our new media lab and at the Tech Bar. Position will also require assisting customers in locating desired materials and providing group instruction to customers.
 


We want to amaze our customers by having books, movies, music and games available as quickly as possible.  Consider joining our materials handling team so you can make sure customers can easily access our incredible collection.
 
You will shelve and maintain the order of all library materials.  Deliver and retrieve items for customer or staff requests. Check materials in/out and manage customer holds.  Direct customers in the library to find materials or to staff who can help them.
 


Do you love technology and enjoy helping others learn and use all the latest gadgetry?
 
Our digital services team has an opportunity for a tech-savvy and customer-focused individual. Requires extensive interaction in assisting the public with all aspects of technology available at the library, including the Internet, MS Office, e-books and the array of cool tools available in our new media lab and at the Tech Bar. Position will also require assisting customers in locating desired materials and providing group instruction to customers.
 


Want to make a difference in someone's life?
 
Consider joining our library to assist customers in the ESL/Literacy Office by working with students speaking over 38 different first languages!
 
  • Answer or refer requests for information and assist literacy customers to access/use other library services.
  • In our busy ESL Office, the position would help customers use all of our services including testing and accessing computer-based courses, recording statistics, scheduling volunteers, writing reports and answering phones.
  • Lead language programming that facilitates development of English-language skills.
  • Through structured interviews and tests, evaluate adult student language needs.  Help students with the use of educational software to improve their language skills.
  • Will provide ongoing instruction and assistance to students and a large team of very talented and dedicated volunteers.
 


Our customers are amazed by how we’ve created destinations for them to learn and find inspiration. At AHML, we provide engaging services and programming, welcoming spaces, a vibrant collection and museum-quality exhibit experiences for every age. During 2018, we hosted over one million visitors and almost 100,000 people attended our programs.
 
We are looking for a resourceful and creative individual to serve our diverse community, including Spanish-speaking customers.  This new position will involve extensive interaction with the public, providing service to multiple audiences including adults, teens and children as well as ESL/literacy students.  This bilingual Advisor will also support programs and events in the library and out in the community.  Candidates must thrive at critically listening to the needs of this audience and be adept at approaching customers of all ages and cultures to help them quickly connect with their favorite interests and information needs.
 


Want to make a difference in someone's life?
 
Consider joining our library to assist customers in the ESL/Literacy Office by working with students speaking over 38 different first languages.
 
  • Through structured interviews and tests, evaluate adult student language needs.  Help students with the use of educational software to improve their language skills.
  • Lead language programming that facilitates development of English-language skills.
  • In our busy ESL Office, the position would help customers use all of our services including testing and accessing computer-based courses, recording statistics, scheduling volunteers, writing report and answering phones.
  • Answer or refer requests for information and assist literacy customers to access/use other library services.
 
 


We are looking for a creative, engaging and reliable outreach specialist to help us develop and deliver our growing youth outreach services. You will have duties that cover many aspects of library service—including programs, reference, reader’s advisory and circulation—but primarily you will provide outstanding outreach in a variety of settings to youth in our community.

As Youth Outreach Specialist, you will collaborate with our knowledgeable and experienced staff to deliver services out in the community and in the library. You will need to work effectively with teachers and other community partners, staff from across a variety of library departments and customers with differing abilities and skills.

Responsibilities
  • Prepare and present literacy-based programs for youth and family audiences.
  • Build and maintain effective working relationships with teachers and staff at a variety of organizations, including schools, businesses and other public libraries.
  • Prepare and present high-interest book talks for students.
  • Give tours of the library to school and community groups of all ages.
  • Represent the library and present programs at community events, including STEM nights, literacy nights, and community-wide events.
  • Create and present high-energy presentations to promote reading programs.
  • Pull resources on a given topic to provide curricular support to K-8th grade classrooms.
  • Provide reader’s advisory and circulation services on the bookmobile to support community events and outreach visits.
  • Desk shifts providing reference and reader’s advisory for kids, teens, and their families.


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Volunteer @ AHML

Volunteer
We promote diversity and practice inclusion; all abilities are encouraged to apply.
 
If accommodations are needed during the selection process, please let us know.
 

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6.012 Patron-Generated Content

04/27/2011
The Library offers various venues in which patrons can contribute content that is accessible to the public.  These include, but are not limited to, blogs, reviews, forums, and social tagging on the Library’s website and catalog.  Any instance in which a patron posts written or recorded content to any of the Library’s venues that are accessible to the public is considered “patron-generated content” and is subject to this policy.
 
By contributing patron-generated content, patrons grant the Library an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, distribute, reproduce and create derivative works based upon that content.
 
By submitting patron-generated content, patrons warrant they are the sole authors or that they have obtained all necessary permission associated with copyrights and trademarks to submit such content.
 
Patrons are liable for the opinions expressed and the accuracy of the information contained in the content they submit.  The Library assumes no responsibility for such content.
 
The Library reserves the right not to post submitted content or to remove patron-generated content for any reason, including but not limited to:
 
  • content that is profane, obscene, or pornographic;
 
  • content that is abusive, discriminatory or hateful on account of race, national origin, religion, age, gender, disability, or sexual orientation;
 
  • content that contains threats, personal attacks, or harassment;
 
  • content that contains solicitations or advertisements;
 
  • content that is invasive of another person’s privacy;
 
  • content that is unrelated to the discussion or venue in which it is posted;
 
  • content that is in violation of the Library’s Code of Conduct or any other Library policy